The Vibrant Vida Online Business Manager

Transform Your Business Operations & Scale With Confidence.

Optimize your systems and live your most balanced + vibrant life.

Specialties

From daily operations to full-scale project management, I help visionary founders streamline and scale their businesses with ease.

  • Let’s get your SOPs in place and create boundaries that work. My expertise includes:

    • Honey Book

    • Asana

    • Notion

    • Canva

    • Google Suite

  • Designing systems and workflows for your day-to-day responsibilities can be fun and simple.

    • ClickUp

    • Asana

  • Taking care of the people who support your business is a top priority.

    • Community Management + Engagement

    • Calendar Invites + Reminders

    • Pre-made email templates

  • Setting goals, bouncing ideas, or copyediting are easier with another person on your side.

    • Consistent check-ins

    • Goal-setting sessions with timelines

    • ‘Body-double’ working sessions

Jacy standing in the sun smiling

Hi! I’m Jacqueline.


I’m here to help you expand your business with intention—whether you’re refining your foundation or scaling to new heights. As an Online Business Manager (OBM) with over five years of experience supporting entrepreneurs, I specialize in streamlining operations, optimizing systems, and providing the strategic guidance you need to grow without burnout.

I believe in working smarter, not harder. Sustainable growth doesn’t happen alone, and every thriving founder knows that a strong operational backbone is the key to lasting success. That’s where I come in. From high-impact strategy sessions to ongoing leadership support, I help you stay organized, focused, and aligned with your big-picture vision.

I’ve had the pleasure of supporting nationally distributed CPG brands, women-led businesses, and international fitness experts in scaling smoothly, creating unforgettable experiences, and operating more efficiently. Before stepping into this role, I spent over seven years at Lululemon, leading events, managing community relationships, and guiding large teams toward success. I’m also the co-founder of an herbal products business conference and a 200-hour certified yoga instructor—so I understand the importance of balance in life and business.

Let’s build the structure your business needs so you can focus on what lights you up.

“Before Jacqueline, I never thought I could go on a REAL vacation. She's taken my business to the next level. Through new and better systems and her ongoing support, I've got more time and better strategies to grow my business. Her positive can-do spirit is contagious, don't miss a chance to work with her.”

— Summer, founder of Warmly, Agency

Offerings

 

Strategic Operations Partner

For: High-powered solopreneurs & small teams who need a right-hand partner to manage their backend operations, team coordination, and client experience.


*Best for founders who want a seamless business without having to manage every little thing.

What’s included?

  • Comprehensive Operations Management

    • client experience, team workflow, automation

  • High-Level Customer Experience Strategy

    • email & inquiry management, VIP client retention

  • Systems, SOPs & Automation Setup

    • so things run smoother without you doing the work

  • Team & Project Coordination

    • ensuring everyone’s aligned & things are accomplished on time

Investment: Starts at $7,500/month (minimum 3-month retainer )


Scalable Operations Support


For: Founders who don’t need full-time support but want expert help keeping operations smooth & customers happy.


*
Best for business owners who want high-level support but aren’t ready for a full-time hire.

What’s included?

  • Client & Community Management

    • responding to inquiries, handling onboarding/offboarding

  • Inbox & Calendar Coordination

    • keep your business organized without burnout

  • Light Project & Event Support

    • helping execute key initiatives without hiring a full team

  • Process Optimization & Support

    • streamlining day-to-day so things run better

Investment: Starts at $4,500 /month (3-month minimum commitment)


High-Impact Project Support


For: Founders launching a new offer, hosting a big event, or revamping internal operations.


*
Best for business owners who need expert execution on a key project.

Examples of Project-Based Work:

  • Launch & Event Support

    • coordinating moving parts, handling logistics, making it seamless

  • Customer Experience Overhaul

    • audit, strategy & implementation to elevate client experience

  • Operations & Systems Setup

    • streamlining backend systems, setting up automations

Investment: Starts at $3,000/project (depending on scope)


Looking for something else? Custom packages are available upon request. Email jacqueline@thevibrantvida.me for inquiries.

Achieve your goals without doing it all yourself.

Outsourcing to The Vibrant Vida will change everything.

Support

Clients will feel cared for, emails answered on time, and systems optimized with an extra set of eyes on the details.

Accountability

With a strategic accountability process in place, achieving your goals will be even easier.

Freedom

Have your operations streamlined so you can get back to your expertise.

“Beyond just being a total delight, working with Jacy allowed my business to achieve new, greater heights. This was because Jacy knows how to do many things much, much better than I do, from organizing timelines to creating adorable and effective email campaigns. Jacy helped me make my first-ever in-person retreat a resounding success. I literally could not have done it without her organizational skills, insights, enthusiasm, and creativity. Having her handle contracts, financial tracking, and marketing freed up my time to focus on my classes and content creation. She really is more than an assistant; she’s a partner in my business goals and dreams. I recommend her every chance that I get!”

— Leah, founder of Thunderboldt Ayurveda

“Jacqueline has been an incredible support to me as I grow my consulting business! Always your biggest cheerleader, the energy she brings to the table is contagious and she completes projects with thoughtfulness and efficiency. I highly recommend Jacqueline to anyone looking for a professional and dynamic VA who will keep you organized and accountable while also helping brighten up your day.

— Daniella, founder of PLANTAS

Recent Projects

It is a joy to support Daniella and help produce the Plantas Pod podcast! This show is a great resource for CPG founders & entrepreneurs starting out looking for inspiration.

Season 2 out now!

The Experience is more than a fitness retreat! It’s a week filled with community, connection, and collaboration in the middle of nature. It’s an honor to help organize and execute the five-day event with talented and creative experts.

Tickets for Portugal 2025 are live.